Welcome to our Frequently asked questions. We have listed below some information that may help you with your order. Dont worry if you cannot find the right answer though just email us at info@hsjewellers.co.uk and we’ll get back to you as soon as we can.

1: Can I pay with a credit card?

Yes of course. We accept all major credit and debit cards through our secure checkout facility

2: Will my details be safe?

Yes. All orders are processed through our secure and reliable checkout which encrypts all orders, keeping your information safe and private and ensuring that your order is handled promptly. Our checkout will also match the customer with the address provided reducing fraud and unwanted purchases.

3: When will I receive my order?

All orders are generally subject to 14 days delivery. With more bespoke orders or those with special instructions this can take a while longer. We will keep you fully informed of any likely delays.

Remember if you have any questions or concerns about your order please call us during the day 9am-5pm on 0845 2000 314 or email us at: info@hsjewellers.co.uk

Contact Information

Office 3, 88-90 Hatton Garden
London EC1N 8PN
Phone: 08452000314

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